Cancellation & Appointment Policy


At 4A Aesthetics, we are committed to providing a high-quality service and dedicated appointment time to every client. To ensure fairness and efficiency, we kindly ask all clients to read and respect the following cancellation and booking policy.

All appointments require a deposit at the time of booking to secure your slot. This deposit is non-refundable under any circumstances. However, deposits may be transferred to a new appointment if you provide sufficient notice in line with our cancellation terms.

We require a minimum of 48 hours’ notice to cancel or reschedule an appointment. Cancellations or rescheduling requests made less than 48 hours before your appointment time will result in the loss of your deposit. This includes appointments cancelled due to illness, personal reasons, or unexpected circumstances.

Failure to attend your appointment without notice (no-shows) will result in the loss of your deposit and may require full payment upfront for any future bookings.

If you arrive late to your appointment, this may reduce your treatment time or require your appointment to be rescheduled. Arrivals more than 10–15 minutes late may be treated as a late cancellation, depending on the treatment booked, as it may not be possible to safely or effectively carry out the procedure within the remaining time.

Please note that certain treatments require preparation, product allocation, and dedicated time slots. Late cancellations impact our ability to offer appointments to other clients and result in lost clinic time.

Repeated late cancellations, reschedules, or no-shows may lead to restricted booking privileges, including the requirement for full payment in advance or refusal of future bookings.

By booking an appointment with 4A Aesthetics, you confirm that you have read, understood, and agreed to this cancellation policy. We appreciate your understanding and cooperation, which helps us provide a smooth and professional service for all clients.